Returns & Exchanges

At Dogtra, we want you to be completely satisfied with your purchase. If your order isn't the perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all hangtags and labels are still attached to the garments.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the shipment is received.